Privacy policy
This summary explains what personal data we collect, why, and how you control it.
Draft. This text is under review by our legal team and can change before launch.
This website
This website does not use cookies, analytics or advertising trackers. Our hosting provider keeps standard access logs (such as IP address and pages requested) for security, for a limited time.
When you email us, we use your message and address only to reply and keep a record of the conversation.
The ChatHealth app
The app will have its own detailed privacy notice for each market, shown before you sign up. In short:
- What we collect: account details, the messages and files you send to the assistant, bookings, orders, and health records you choose to add.
- Why: to answer your questions, book appointments, process orders and keep your account secure. We do not sell personal data.
- Who receives it: the clinic, lab or merchant you choose, and service providers that host and run the service under contract.
- Where: in your country — Singapore or mainland China. See Compliance.
- How long: only as long as needed for the service or required by law. You can delete your data in the app.
Contact
Data Protection Officer: privacy@chathealth.com.sg